FAQs
1. What payment methods do you accept?
We currently only accept PayPal. PayPal is a secure and convenient way to pay using your credit card, debit card, or bank account.
2. Do I need a PayPal account to place an order?
No, you can check out as a guest on PayPal and use your credit or debit card without creating an account.
3. How long does it take to process my order?
Orders are typically processed within 1–3 business days. Once your order ships, we’ll send you a tracking number via email.
4. How long will shipping take?
Standard delivery takes 7–15 business days, depending on your location.
5. Can I change or cancel my order?
If your order hasn’t shipped yet, please email us as soon as possible at [email protected] and we’ll do our best to assist you.
6. Do you accept returns or exchanges?
Yes! We offer a 14-day return or exchange policy. Items must be unused, unwashed, and returned with original tags and packaging.
7. How do I request a return?
Simply email us at [email protected] with your order number and reason for return. We’ll provide you with return instructions.
8. Are your sizes true to size?
Yes, our sizing follows standard U.S. sizing. Each product page includes a detailed size guide. Feel free to contact us if you need help choosing a size.
9. Is the item I want in stock?
If an item is available for purchase on our website, it is in stock. Out-of-stock items will not be available to add to your cart.
10. How can I contact you?
We’re happy to help! You can reach us at:
📧 Email: [email protected]
📞 Phone: +1 916-562-1800
📍 Address: 6770 Stanford Ranch Rd #1181, Roseville, CA 95678
Just Brooks Clothing
Contact
- 6770 Stanford Ranch Rd #1181, Roseville, CA 95678
- +1 916-562-1800
- [email protected]
- Every day 11am to 7pm
© 2025 justbrooksclothing.com, All Rights Reserved