Thank you for shopping at Just Brooks Clothing. We’re committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Time

• Standard international delivery typically takes 7–15 business days, depending on your location.
• Delays may occur during peak seasons, holidays, or due to customs clearance.

Shipping Fees

• We offer flat-rate shipping calculated at checkout based on your location and order size.
• Free shipping promotions may apply during special campaigns — stay tuned via our newsletter or social media!

Shipping Locations

• We ship worldwide to most countries.
• If we are unable to ship to your country due to postal restrictions or other reasons, we will notify you and issue a full refund.

Order Tracking

• Once your package ships, you will receive an email with your tracking number and link.
• Please allow 24–48 hours for tracking information to update.

Customs & Duties

• International orders may be subject to customs duties, taxes, or import fees imposed by your local government.
• These charges are the customer’s responsibility and are not included in the product or shipping cost.

Incorrect Shipping Address

• Please ensure your shipping address is correct at checkout.
• If you notice an error, contact us immediately at [email protected]. Once your order is shipped, we are unable to change the address or issue a refund for lost packages due to incorrect information.

Lost or Delayed Packages

• If your order is significantly delayed or appears lost, please contact us. We will assist in tracking your shipment or arrange a replacement if necessary.

Payment Method

• We accept PayPal only for all orders. PayPal provides secure transactions and allows you to pay with a credit card, debit card, or directly from your PayPal balance.

Need help?
Contact our customer service team:

📧 Email: [email protected]
📞 Phone: +1 916-562-1800